KNOW BEFORE YOU GO

PNC PARK GAMEDAY INFORMATION

Please review the information below in detail so you know what to expect when you visit PNC Park.

Digital Tickets

All Pirates tickets will be delivered digitally via the MLB Ballpark app. We encourage you to review your account and ensure all tickets appear as expected within the app before you arrive at PNC Park.

To avoid any delay entering the ballpark, fans should proactively reset their password before arriving at the game. For the best experience, use the latest version of the Ballpark app when accessing your tickets and ensure you log out of all MLB applications and log back in with your updated password. Remember that screenshots of your tickets will not be accepted.

While reviewing your account, if you are unable to see or access your tickets in the app, please contact us at ticketservices@pirates.com.

Mobile Wallet

Located in the MLB Ballpark app, the Pirates mobile wallet allow fans to easily access their loaded value, season ticket holder discounts, and credit/debit cards! Loaded Value can be used on concessions and merchandise. Any applicable discounts may be used at the Pirates Clubhouse store. Fans also have the option to link a debit or credit card within the mobile wallet.

Leave Your Cash at Home!

PNC Park is a completely cashless ballpark. Credit and debit cards as well as Apple/Google Pay will be accepted. A reverse ATM will be available to convert cash to a pre-paid Mastercard. This service is free of charge to fans. Cards can be used anywhere, not just PNC Park. Any amount from $1-500 can be put on the cards. Reverse ATMs can be found in the following locations: 119 & 319.

Parking

The Pirates strongly encourage fans, especially families, to arrive as early as possible or find alternate parking in the Golden Triangle in one of the nine Pittsburgh Parking Authority Garages and take advantage of the free "T" service. Prepaid parking passes will be digital and available on the MLB Ballpark app. Please have the app downloaded for quick entry.

Ballpark Entry

Gates will open one and one-half (1 ½) hours for all start times excluding 6:40 p.m. games where gates will only open one (1) hour before game time Monday-Thursday and one and one-half (1 ½) hours Friday-Saturday. The Home Plate Club will open two (2) hours prior to game time.

Gates & Opening Times

View Gates & Opening Times

Game Day	Game Time	Gate Open (STH)	Gate Open (General Public)
Opening Day	4:12PM	2:00PM	2:00PM
Monday-Friday	12:35PM	11:00AM	11:00AM
Sunday	1:35PM	12:00PM	12:00PM
Saturday	4:05PM	1:30PM	2:30PM
Monday-Thursday	6:40PM	5:00PM	5:30PM
Friday	6:40PM	4:30PM	5:00PM
Saturday	6:40PM	4:00PM	5:00PM
Saturday	1:05PM	11:30AM	11:30AM

*Season Ticket Holders get early entry at select home games.

Seat Upgrades

Try our Seat Upgrade feature! Beginning 90 minutes before the first pitch, check out the variety of upgrade options available in the MLB Ballpark app. You must have a game ticket for entry in order to use an upgrade ticket. Upgrade tickets do not have a bar code and are not valid for entry into PNC Park.

Bag Policy

Each Guest is permitted to bring one bag into the ballpark (purses, fanny packs, backpacks, etc.) provided that the bag is soft-sided and 16” x 16” x 8” or smaller. Bags exceeding these dimensions will not be permitted inside the ballpark. All bags are subject to search.

3D Seating Map

Utilize this unique 3D Seating Map to see where your seats are and what your view of the field will be at PNC Park.