Busch Stadium Information Guide

The Fan Information Guide below is applicable ONLY to Cardinals games at Busch Stadium.

This Fan Information Guide is designed to assist our fans by presenting information about St. Louis Cardinals/Busch Stadium offerings and accommodations. The information is presented in alphabetical order for your ease of use. Enjoy the season!

Accessible Seating

Accessible seating is readily available on all levels and in all price categories of Busch Stadium. To purchase tickets for accessible seating go to cardinals.com, call (314) 345 9000, or visit ticket windows. Tickets may also be exchanged prior to a game date or on the day of a game at the Busch Stadium ticket windows located on 8th Street near Gate 3. For more information, please visit cardinals.com/accessible. Ticket availability for exchanges may be limited based on tickets sold and subject to additional upgrade costs. The Cardinals will make every effort to accommodate our guests requesting accessible seating.

Alcohol Service

The Cardinals and Sportservice encourage all guests who consume alcohol to do so in a safe and responsible manner.

Alcohol is prohibited from being carried into Busch Stadium.

• Missouri State Law requires that individuals must be 21 years of age or older to purchase alcoholic beverages.
• Any guest who appears to be 30 years of age or younger must present one of the following:
  • Show a valid and unexpired state photo driver's license
  • Show a valid and unexpired state photo ID card from any state.
  • Show a valid and unexpired military ID card
  • Show a valid and unexpired passport
• Sales of all alcoholic beverages are limited to two (2) alcoholic beverages per person.
• Service of alcoholic beverages will conclude at the end of the 8th inning at concessions stands. Vending of alcoholic beverages will conclude at the end of the 7th inning.
• No alcohol will be served or sold to an intoxicated guest.
• Underage drinking will not be tolerated and offenders are subject to arrest.
• All alcohol must be consumed prior to exiting the stadium.

The St. Louis Cardinals and Delaware North Sportservice employees are trained to:

• Promote the responsible sale, service and consumption of alcohol.
• Enhance the safety and enjoyment of our guests.
• Reduce potential liabilities to the facility and the server.
• Reduce the incidence of drunk driving.

Autograph Requests

Autograph sessions for guests may be scheduled throughout the year. The Cardinals cannot fulfill requests for autographs on balls hit into the stands.

Automatic Teller Machines (ATM)

Bank of America Automatic Teller Machines are located throughout Busch Stadium.

Level 1 (Main Concourse)

• Next to Team Store behind Section 165
• Behind Section 145

Guests may use their MasterCard, VISA or bank cards to obtain cash.

Baby Changing Table Stations

Baby changing tables are available in most Busch Stadium restrooms, family restrooms, and family rooms. Guests in need of adult changing tables should be directed to First Aid Level 1.

Brick Pavers

For questions regarding placement of bricks, visit cardinals.com/bricks, access the MLB Ballpark app or visit Guest Relations Level 1.

Greatest Moment Pavers:

• Numbers 1-30 are located between Gates 2 and Gate 3
• Numbers 31-46 are located between Gate 3 and the Team Store
• Numbers 47-70 are located between Ford Plaza and Gate 6
• Numbers 71-100 are located between Gate 6 and Gate 1
• Numbers 101-103 are located just past Gate 1

Build-A-Bear

Build-A-Bear is located in Ford Plaza!

Busch Stadium Facts

• Busch Stadium Square footage: 1,270,000 square feet
• Acreage: 28 acres (including the Ballpark Village site)
• Total Capacity: 43,795

Cameras/Video Equipment

Both still and video cameras for personal use are allowed in Busch Stadium provided that they do not interfere with the game or obstruct another guest's view. Camera lenses longer than the length of the camera body are prohibited in Busch Stadium. Tripods and monopods are prohibited to non-credentialed guests. Per MLB restrictions, recording of any field activity is strictly prohibited. The team name, logos and player likenesses are copyrighted material, none of which may be published without prior written consent of the Cardinals, MLB and other applicable third party rights holders. Persons deemed to be violating these rules may be escorted from the ballpark. The Cardinals reserve the right to ask guests to put cameras and video equipment away.

Cardinals Authentics Exclusive Memorabilia Shop

Cardinals Authentics specializes in official, game used, limited edition and autographed collectibles and memorabilia direct from the club. The shop is located in Ford Plaza in centerfield. Second location is at Cardinals Nation below the Hall of Fame and Museum. Open from 10am-first pitch on game days. Open 10am-6pm on non-game days. For more information, visit cardinalsauthentics.com, call (314) 345-9851 or email gameused@cardinals.com.

Cardinals Nation

See Ballpark Village for more information.

Cards Cash

The "Cards Cash" program allows guests to add a dollar value to game tickets and is redeemable at any concession or retail location in the Ballpark. This value is stored in the barcode of the tickets and is valid only at the game for which it was purchased.

Cards Cash can be added to individual game tickets or to group ticket packages at the time of purchase. It may also be included in some season tickets as well as "ticket packs".

Guests who have questions about the program should be directed to the Inside Advanced Ticket Windows.

Cashless Transactions

Concession stands, kiosks and other retail transactions made in the stadium will be cashless and only offer credit and debit payment options. Debit cards will be available for purchase using cash with no service fees at the following concession locations:

• 8th Street Market – Level 1 near the West Ramp
• Broadway Market – Level 1 across from Gate 6
• Terrace Market – Level 4 - Section 450

Changing Table Stations

Baby changing tables are available in most Busch Stadium restrooms, family restrooms, and family rooms. Guests in need of an adult changing table should be directed to First Aid Level 1.

Charging Stations

Busch Stadium Charging Stations are presented by ATB Technologies, giving fans the opportunity to charge their phone while at the game. The Charging Stations are located in Sections 132, 141 (1764 Craft Bar), 150 (Backstop Bar), 250 (Redbird Club), and 359 (Perficient Porch).

Chewing Tobacco

In compliance with the St. Louis City ordinance and Busch Stadium policy, the use of smokeless tobacco, alternative nicotine products, or vapor products at professional, collegiate, high school and organized amateur sporting events is prohibited.

Clergy Tickets

The Cardinals are proud to offer one complimentary ticket to members of the clergy for games during the regular season. Tickets are based on availability. Blackout dates may apply. Clergy can apply at cardinals.com/clergy or for more information email clergyprogram@cardinals.com.

Closed Captioning

All pregame and between-inning announcements are captioned on the video boards located behind centerfield. In-game information may be found on the main video boards behind centerfield and ribbon boards between stadium decks.

Upon request, any TV in the ballpark can be changed from the in-house feed to local broadcast to accommodate having the caption on the television.

Download the MLB Ballpark app to access live Closed Captioning during all regular season home games.

Community Relations/Cardinals Care

St. Louis Cardinals Community Relations and Cardinals Care, the team’s charitable foundation, are dedicated to supporting our community. Visit cardinals.com/community for more information.

Guests wishing to inquire about:

Cardinals Care General Inquiries – email cardinalscare@cardinals.com

Cardinals Care 50/50 Raffle – email 5050raffle@cardinals.com or call (314) 345-9661

Cardinals Care Volunteers – email volunteers@cardinals.com or call (314) 345-9884

Redbird Rookies and Ballfields – email redbirdrookies@cardinals.com or call (314) 345-9883

Cardinals Nike RBI – email rbi@cardinals.com or call (314) 345-9883

Community Relations General Inquiries – email community@cardinals.com

Cardinals Care Auctions

Cardinals Care Online Auctions are held every Tuesday and Friday home games, as well as Opening Day, the last game of the regular season, and every Postseason home game. Each online auction begins at 9:00am CT the first day of a Home Series and ends the last day of that Home Series at 9:00pm CT. Items will be on display at Cardinals Care Auction tables inside Busch Stadium (Gate 3, Gate 1, Champions Club, Redbird Club, and Cardinals Club) for fans to view in person. Fans can visit cardinals.com/ccauctions for more information and to bid on items. Items won by fans will be shipped to them.

Donate to Cardinals Care

Fans can support Cardinals Care in its mission of caring for kids in the community by making a tax-deductible contribution online at cardinals.com/community. Questions should be emailed to cardinalscare@cardinals.com.

Grants

Funds raised through Cardinals Care charitable events allow Cardinals Care to financially support area nonprofits through the annual grant program. There are two grant cycles each year, one in the spring and one in the summer. Details can be found online at cardinals.com/grants or email ccgrants@cardinals.com.

50/50 Raffle

The Cardinals Care 50/50 Raffle, presented by DraftKings at Casino Queen, is a chance for Cardinals fans to test their luck all while making a difference in the community. The 50/50 is held during Friday, Saturday and Sunday home games. Fans can purchase tickets in stadium at a 50/50 Kiosk, from a 50/50 roaming seller, or by visiting cardinals.com/5050. Fans not at the game, as long as they are in the state of Missouri at the time of purchase, can buy tickets online. To purchase, fans must be 18 or older.

Each raffle, one winner will collect half of the total winnings while the other half will help support Cardinals Care's work with youth in the local community. The winning ticket number will be announced during the 8th inning the day the raffle closes, and can also be found on the scoreboard and ribbon boards, online at cardinals.com/5050 or via the 50/50 hotline at (314) 345-9661. Fans can email 50/50@cardinals.com with questions.

Community Ticket Program

Each year, the Cardinals distribute thousands of free tickets through the Community Ticket Program, which is designed to provide complimentary tickets to non-profit and community based organizations that may not otherwise have the resources or opportunity to attend a St. Louis Cardinals baseball game. Fans can visit cardinals.com/communitytickets for more information.

Concessions

An up-to-date listing of food and beverage options is available at cardinals.com/food and on the MLB Ballpark app.

Costume Policy

Costumes of any kind that cover the head/face, including face paint, are strictly prohibited from entering the ballpark. All other costumes are subject to inspection upon entry or at any time over the course of a game/event at the discretion of stadium personnel.

Donations

The Cardinals are happy to help non-profit groups and their fundraising efforts through a donation of a ticket voucher good for two tickets to a regular season Cardinals game whenever possible. Due to the high volume of requests received, please fill out a donation request at least 6 weeks in advance online at cardinals.com/donations.

Guidelines and Procedures:

1. Organizations must complete a Cardinals Donation Request Form ONLINE at cardinals.com/donations to be considered for a donation.
2. Mailed/Phoned/E-mailed/Faxed requests will NOT be accepted.
3. Requests must be received eight (8) weeks prior to your event. We cannot fulfill requests without proper advanced notification.
4. Organizations are limited to one (1) request per twelve month period. Please do not send duplicate requests.
5. Due to overwhelming demands, we have to limit our donations to organizations within the following states; MO, OK, KS, IA, IL, KY, TN, AR, IN, MS.

PLEASE NOTE: A submitted request does not guarantee a donation. No phone calls please.

Other Pertinent Information:

1. Approved requests will receive one (1) voucher for two (2) tickets to a Cardinals game.
2. All denied requests will receive notification via e-mail.
3. We are unable to place or answer follow-up calls regarding donation requests.
4. Donations may only be made to non-profit, charitable 501 (c) (3) organizations.
5. We are unable to donate to for-profit companies -- including employee appreciation days/holiday events.
6. We are unable to make monetary donations, purchase program ads, or buy sponsor tables at events. If you are interested in monetary support please contact Cardinals Care about a grant application.

Drop-Off/Pick Up

Guests who are arriving at the ballpark via rideshare, taxi, or personal vehicles can be dropped off on the west side of the building on 8th St. north of Gate 3 or on the east side of the building on Broadway, just south of Spruce St. Guests who are leaving the ballpark ria rideshare, taxi or personal vehicles can be picked up on the east side of the building on Broadway, just south of Spruce St.

Electronic Cigarettes

Electronic cigarettes are not to be used inside Busch Stadium; In compliance with the St. Louis City ordinance and Busch Stadium policy, the use of smokeless tobacco, alternative nicotine products, or vapor products at professional sporting events is prohibited.

Electronics

Radios, personal televisions, laptops, iPads and tablets are allowed in the ballpark as long as they do not interfere with other guests' enjoyment of the game.

Elevators/Escalators

For the convenience of our guests, elevators and escalators are located throughout Busch Stadium. Please refer to our directional signage for specific locations. Guests with disabilities are given priority for elevator use.

Exit/Re-Entry

Once guests have had their tickets scanned and have entered Busch Stadium, they must proceed to either Gate 1 or Gate 4 to receive a hand stamp if they want to exit and re-enter the stadium. Guests with a hand stamp and valid event ticket can re-enter the stadium at any gate from the times gate open until 90 minutes after scheduled first pitch. All guests will have bags inspected and be screened via walk through metal detector upon re-entry.

Foul Balls/Home Runs

Guests should stay alert at all times for bats and balls leaving the playing field. Guests are welcome to keep any foul ball or home run ball hit into the stands. At no time should a foul ball or home run ball be thrown back on the field. Any guest interfering with a ball in play is subject to ejection. The Cardinals are not able to accommodate requests for player autographs on home run or foul balls. If a fan catches a ball on the fly, they are awarded with a foul ball contract.

Gate Opening Times

Busch Stadium gates open 1 ½ hours before game time Monday - Thursday and 2 hours before game time Friday - Sunday

*Times are subject to change

Gift Cards

Cardinals Gift Cards are available for purchase at cardinals.com/giftcards as well as the Team Store and Cardinals Nation. Gift Cards can be redeemed at any concession stand, team store, ticket window, Cardinals Nation Restaurant and Museum, or for tickets at cardinals.com/tickets. E-Gift Cards are also available for purchase online and are printed by the recipient on their own printer. The E-Gift Card features a barcode that can be used in the same channels as the physical gift cards.

Green Team Volunteers

Green Team volunteers are needed every home Cardinals game. For more information on volunteering please visit cardinals.com/green or email 4agreenergame@cardinals.com.

Ground Rules for Guests

The St. Louis Cardinals are committed to creating a safe, clean, fun, family-friendly ballpark experience. Our staff has been trained to proactively intervene where necessary to help ensure a family environment.

• Guests will enjoy the baseball experience free from disruptive behavior, foul/abusive/derogatory language, including betting-related speech and behavior, or obscene gestures.
• Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
• Guests will sit in their ticketed seat and show their ticket when requested.
• The progress of the game will not be disrupted by guests' actions or unauthorized persons on the playing field.
• Obscene or indecent clothing will not detract from the guest experience.
• Guests will comply with requests from stadium staff regarding stadium operations and emergency response procedures.

The St. Louis Cardinals appreciate that all guests observe our Ground Rules for Fans while attending ball games at Busch Stadium. Working together with our fans to provide a positive experience is our goal. Please contact the nearest usher if for any reason another guest is interfering with your enjoyment of the game.

Guests who choose not to adhere to these Ground Rules may be in violation of stadium/city ordinances and are subject to intervention, which may lead to ejection and/or arrest.

Group Tickets

One of the best ways to enjoy a game at Busch Stadium is with a group of friends, family, or co-workers. For group pricing, amenities, locations and additional information, visit cardinals.com/groups or call (314) 345-9000 or email grouptickets@cardinals.com.

Guest Relations

The Guest Relations Centers are located on Level 1, Section 148 behind homeplate and Level 4 behind section 340 and Ford Plaza near the Sensory Room and are staffed by specially trained ushers. Guests may obtain information about Busch Stadium events, promotions, directions to areas both inside and outside of the Stadium; locations of various concession and souvenir stands; and answers to other questions as well. Guest Relations are also the location for lost children, people separated from their groups, and lost and found articles. Hearing impaired guests may use a TDD (Telecommunication Device for the Deaf) at this location.

Guests may visit Guest Relations for accessible resources.

Hall of Fame

The Cardinals Hall of Fame, presented by Edward Jones, resides on the second level of Cardinals Nation just outside the Cardinals Museum and features the plaques of each inductee. The plaque gallery is free to explore and is available to see when the Cardinals Nation Restaurant and Bar is open.

Hotels

Guests may visit cardinals.com/hotels to see a list of Cardinals Preferred Hotels.

Inspection Policy

In conjunction with a league-wide policy established by Major League Baseball, the St. Louis Cardinals will inspect all items entering Busch Stadium.

See Security Policies »

In Stadium Photos

Special event photos are only available on non-game days. Guests may contact Special Events for more details by calling (314) 345-9630. Information is also available online at buschstadiumevents.com.

Kids Clinics

St. Louis Cardinals Alumni Kids Clinics are a great way for kids (ages 7-13) to learn the fundamentals of baseball the Cardinals way. Each clinic is taught by former Cardinals players and coaches. These half-day clinics are held throughout St. Louis' surrounding areas and run from June - August. For more information, visit cardinals.com/clinics or call (314) 345-9443.

Kids Club

The Cardinals Kids Club, presented by Rawlings and Hi-Chew, is the official fan club for children 13 and under. Memberships are $33 and include exclusive merchandise, special offers, unique experiences and a voucher good for two (2) tickets to a 2025 Cardinals home game (some restrictions apply) and much more! Fans can visit the Kids Club tent in Ford Plaza during every Cardinals home game from the time gates open until two (2) hours after the scheduled first pitch or the end of the 7th inning (whichever comes first) to purchase their membership and receive their membership package. Fans can visit cardinals.com/kidsclub to purchase online and for the latest club information. Questions can be emailed to kidsclub@cardinals.com or call (314) 345-9888.

Laser Light/Pointers

Laser lights are not only distracting, they may also interfere with the game, as well as be harmful to the eyes if used improperly. Therefore, laser lights are not permitted in Busch Stadium. Any such devices will be confiscated and the person may face ejection from the game.

Lost and Found

Found articles may be turned in at either Guest Relations Level 1 or Level 4. Items will be entered into our Lost and Found system and held for 30 days. Items not claimed after 30 days will be donated to charity. Guests needing assistance retrieving Lost and Found items during non-game hours may visit cardinals.com/lostandfound call (314) 345-9882 or email lostandfound@cardinals.com.

Lost Children/Adults

Please take all lost children/adults to Guest Relations. Guests should report any missing person at our Guest Relations Centers. Guest Relations staff will work closely with all game personnel to help locate the missing individual(s).

Lyft

See Rideshare Services for more information.

Marriage Proposals

Proposals are only available on non-game days. Guests may contact Special Events for more details at specialevents@cardinals.com or (314) 345-9630.

Metal Detectors

As security threats continue to evolve and grow, so does the need for security solutions. As a result, the Cardinals and Major League Baseball have implemented the use of walk through metal detectors at all entrances to Busch Stadium to ensure the safety of all guests. As part of the process, guests will have to remove cell phones, cameras and other large metal objects before passing through the detectors. Guests in wheelchairs and those with medical devices that may set off the detector are subject to alternative screening methods. Guests will still be required to have their bags inspected prior to entering the stadium.

Metrolink

The closest Metrolink station is next to the Westin on the 8th Street side of the stadium. Metrolink normally runs until midnight. If the Cardinals game goes past midnight, Metrolink will continue running until the downtown platform is cleared. For Metrolink and Bus schedules call (314) 231-2345.

Military Tickets

The Cardinals are proud to offer one complimentary ticket to active, reserve and retired U.S. Military personnel on the day of the game. Tickets are based on availability. Blackout dates may apply. Visit cardinals.com/military to access the program.

MLB Ballpark App

MLB Ballpark, the official app for Busch Stadium, allows fans quick and easy access to manage their tickets, navigate the ballpark, find the nearest concession stand, play games, and more! Some key features of the MLB Ballpark app include:

• A-Z Guide
• Lost and Found
• Fan Food Guide
• Map and Directories

To download the app or for more information, visit cardinals.com/ballparkapp.

MLB Passport

Guests who would like a stamp in their MLB Ballpark Passport may visit Guest Relations on Level 1 or 4, Team Store or Broadway Store at Gate 1.

Mobile Only Ticketing

All tickets will be delivered via the MLB Ballpark app, ensuring a touchless entry into the ballpark.

Noisemaker Policy

Busch Stadium policy states that all artificial noisemakers are strictly prohibited from entering the ballpark. Items may be confiscated and disposed of by stadium personnel. Items include, but are not limited to the following: cowbells, airhorns, and Thunderstix.

Nursing Rooms

A parent may nurse their child in any public location where they are otherwise authorized to be. For private accommodations, fans can be escorted to the nursing suite in the Family Pavilion, a Family Room at Section 160 or 348, or First Aid.

Offline Privacy Policy

St. Louis Cardinals, LLC, a Missouri limited company has established this privacy policy in order to make clear to you how we collect, use and share the personal information you may provide to us. The Privacy Policy sets out our practices regarding data collecting and processing for all aspects of our business. For complete details visit cardinals.com/offlineprivacy.

Parking

Fans can now purchase individual game day parking directly from the Cardinals at the All-Star Lot or Once Cardinal Way Garage (269 S. Broadway). All parking passes are delivered digitally via the MLB Ballpark app. For more information, visit cardinals.com/parking.

Pick Up/Drop-Off

Guests who are arriving at the ballpark via rideshare, taxi, or personal vehicles can be dropped off on the west side of the building on 8th St. north of Gate 3 or on the east side of the building on Broadway, just south of Spruce St. Guests who are leaving the ballpark ria rideshare, taxi or personal vehicles can be picked up on the east side of the building on Broadway, just south of Spruce St.

Postponed Games

If a game is postponed due to weather or other reasons, it will be rescheduled for a future date. Tickets are not subject to refunds or exchanges. Guests should retain their original tickets for use with the official policy that the Cardinals will announce at the time the game is postponed. Guests may also visit cardinals.com for up-to-date game reschedule information. In the event of a rain delay, alcohol services will end 2-1/2 hours after the scheduled game time.

Rainout Policy

If a game is postponed due to weather or other reasons, it will be rescheduled for a future date as either a split doubleheader or on an open date. Tickets are not subject to refunds or exchanges. Guests should retain their original tickets for use with the official policy that the Cardinals will announce at the time the game is postponed. Guests may also visit cardinals.com for up-to-date game reschedule information.

Restrooms

Family/all gender restrooms provide areas for guests with children and offer baby changing tables, available for use by guests with disabilities, or guests requesting a private restroom.

Rideshare Services

Taxi and rideshare pickups are located on the east side of the stadium on Broadway just south of Spruce Street.

Schedule for 2026

Major League Baseball and the St. Louis Cardinals typically release the new year's schedule in July.

Scoreboard Messages

Guests may enter free message requests to display on the ribbon board at cardinals.com/scoreboard at least 12 hours before the game requested.

Season Ticket Holders

The Cardinals greatly value our Season Ticket Holders. There are three types of plans, Full, Half and 27-game plans. Season Ticket Holder benefits include but are not limited to:

• Access to Postseason tickets
• A dedicated Account Executive
• First access to most ticket presales
• Complimentary Membership to the Cardinals Hall of Fame and Museum
• 10% Discount on Food and Beverage (including alcoholic beverages)

For additional information, please visit cardinals.com/season or cardinals.com/sth.

Sensory Room

Sponsored by Mercy, the sensory room can accommodate guests that need a controlled and intentionally created space that provides multi-sensory resources to support an adult or child. This room is located in Ford Plaza near Gate 5.

This area was constructed with the intent to provide a safe space for those with sensory processing needs. Guests will find items in this room that provide a safe and relaxing environment, while stimulating or calming specific senses.

1-2 families are permitted into the Sensory Room at one time. Each family has a 30 minute time limit to accommodate all guests needing to utilize the room. For more information, visit cardinals.com/sensoryroom.

Service Animals

Service dogs (or other service animals expressly authorized under applicable law) that are trained to perform work or tasks for the benefit of a person with a disability are welcome at Busch Stadium.

Smoking

The use of all tobacco products and electronic cigarettes/vaporizers is prohibited in Busch Stadium. A designated smoking area is set up at Gate 1 to allow guests access in and out of the stadium if they wish to smoke. The designated smoking area is open from gate opening until the end of the 8th inning.

Although medical marijuana is legal in the state of Missouri, smoking in public is still against the law. It is illegal to consume cannabis anywhere that is open to the general public.

Social Media

Guests can follow the team on a variety of social media sites including Facebook (facebook.com/Cardinals), X (@Cardinals), Instagram (Cardinals) and more. For a complete listing of sites, mobile applications and player accounts, visit cardinals.com/social.

Solicitation

Guests shall not solicit or distribute literature on stadium property without consent from the St. Louis Cardinals.

This includes, but is not limited to political literature, pamphlets, tickets (raffle or otherwise); memberships in outside organizations, clubs, societies, etc.; fund-raising activities for groups or organizations, gifts, parties, etc.; and sale of cosmetics, household goods, food or other products.

Special Events

Busch Stadium and Cardinals Nation offer fans the opportunity to celebrate year-round. The Cardinals Special Events team can help to create unique events in one of our many spaces throughout the ballpark, including the field or in Cardinals Nation restaurant.

Popular event options from Cardinals Special Events:

• Corporate Celebrations and Meetings
• Fundraising Events
• Dinners or Receptions on the Field
• Fantasy Batting Practices
• In-Stadium Portrait Sessions
• Non-baseball Sporting Events
• Tradeshows
• Wedding Ceremonies, Receptions and Rehearsal Dinners

For more information or to reserve one of our venues, please visit cardinals.com/events, call us at (314) 345-9630 or email specialevents@cardinals.com

Spectators on the Playing Field

Spectators are not permitted on any part of the playing field. Spectators are also not permitted to throw anything onto the field. This is a St. Louis City Ordinance. Persons who violate this ordinance will be arrested and prosecuted.

SportService

Delaware North Sportservice has been the official food, beverage and retail provider at Busch Stadium since 1966. It is one of the largest privately-held global hospitality companies operating in iconic sports venues on four continents.

Stadium Music

Guests may visit cardinals.com/music to see a list of current walk-up songs.

Stadium Tours

Visit cardinals.com/tours for up-to-date information on the availability of Busch Stadium tours. Tickets are available at the 8th Street ticket windows, the Cardinals Museum, online at cardinals.com/tours or by calling (314) 345-9000. For general inquiries, please email stadiumtours@cardinals.com or call (314) 345-9565.

Team Travel

The front office is unable to disclose any information regarding the St. Louis Cardinals hotels or travel.

Texting

Guests can instantly and discreetly alert stadium personnel to any issues and more by simply sending a brief text message. Within seconds, the message is received and stadium personnel can monitor and quickly respond to the problem. For security and guess service concerns, text the issue and location to (314) 300-1000.

The Official Cardinals Team Store - (314) 345-9180

The Official Cardinals Team Store is located at the corner of 8th and Clark St. between Gate 3 and Gate 4. The team store features the area's best selection of premium Cardinals merchandise (including the Jersey Lettering). The Team Store is open daily from 10:00 am - 6:00 pm* and during Cardinals home games. For more information please call (800) 421-3263. *hours subject to change

Satellite Locations

• Fans Nest at Broadway – Level 1 Gate 1
• Fans Nest at Home Plate – Level 4 behind Section 450
• Fans Nest at Riverview Corner – Level 4 behind Section 432
• Hat Store - Ford Plaza behind Section 101
• Level 1 - Section 150
• Kiosks at Sections 130, 136, 155, 170, 105, Level 3 RBC, 261

Ticket Resolution Windows

Guest Relations should not be confused with the Ticket Resolution Windows. The Ticket Resolution Windows are located behind Section 161 and handle all ticket problems and issues for that particular game.

Ticket Information

Guests may purchase tickets to upcoming Cardinals home games by visiting cardinals.com/tickets or calling the Ticket Sales Hotline at (314) 345-9000. The Ticket Sales Hotline is open during the following hours:

Game Days:

Monday through Friday- 9am until the final out

Saturday and Sunday Day Games- 10am until the final out

Saturday and Sunday Evening Games- 12pm until the final out

Non-Game Days/Offseason

Monday through Friday- 9am to 5pm

Closed on the weekends

Rescheduled Games

Tickets for games, which are postponed and rescheduled as either a split doubleheader or on an open date, are not subject to refunds or exchanges. Retain ticket stubs for use with the announced policy.

Ticket Reprint Policy

Regular Season

Reprints for lost, forgotten, or stolen tickets purchased through the St. Louis Cardinals can be requested by calling 314-345-9000 or by visiting the St. Louis Cardinals Box Office. Only the valid account holder may request tickets to be reprinted. Customers whose tickets are stolen should provide a copy of the official police report. All reprints are done at the sole discretion of the St. Louis Cardinals and subject to a fee*.

Postseason

All reprints will be subject to a $20 per ticket fee*, and all ticket reprints are done at the sole discretion of the St. Louis Cardinals.

*Fee subject to change

Transport Assistance

Transportation may be provided to guests who require assistance. Transport carts or wheelchairs will pick up guests at stadium entrances and escort them to and from their seats. Any employee can call transports (x5413) from a house phone to add a guest to the list of transports. Assistance will be given as carts become available. No transport carts are allowed outside of Busch Stadium.

Lyft

See Rideshare Services for more information.

Umbrellas

Umbrellas are allowed inside Busch Stadium should rain be forecast and on hot days, provided they do not interfere with the view of other guests.

Visiting Team Fans

Visiting team fans are our guests. Harassment of the visiting team or their fans will not be tolerated and may result in ejection.

Weapons

Weapons are not permitted in Busch Stadium. An off-duty St. Louis City or County police officer wishing to carry their firearm must use the 320 S. 8th Street entrance. For more information regarding weapons, please see cardinals.com/security.

Wi-Fi

Cardinals WiFi is a FREE WiFi network for fans to use during their visits to Busch Stadium. Fans can easily have high-speed access to the Internet including apps such as MLB Ballpark. Learn More »