• Rogers Centre is located in the heart of downtown Toronto and is accessible on foot, by personal vehicle, bike or public transit systems including TTC, GO Train, Via Rail, and UP Express LEARN MORE
• Due to road closures, fans requiring accessible drop off must communicate this need to the police on duty to access the area. Fans with reserved parking will be directed to access the south lanes of Bremner Blvd.

• Parking with SpotHero: There are several independently owned parking facilities located within walking distance of Rogers Centre. Prices and availability are managed by the individual proprietors and are not connected with the Blue Jays organization. You can book convenient and affordable parking nearby in advance through SpotHero, the nation's leading parking reservations app. RESERVE PARKING
• A limited number of accessible parking spaces are available by reservation by calling Rogers Centre parking at 416-341-1000, Option 1 for Ticketing. We kindly note that sales for accessible parking spots ends at 5:00 p.m. the day prior to the event. Callers should have their accessible parking permit number ready when making a reservation. LEARN MORE

The decision for the roof to be opened or closed during Blue Jays games is dependent upon information obtained from several weather service sources. If the game begins with the roof open, the roof can be closed at any time if climatic conditions warrant. If the game begins with the roof closed, it may still be opened before the end of the sixth inning if the Umpire Crew Chief and Blue Jays officials agree the weather has turned in a way that will ensure fan comfort and enjoyment. The Blue Jays strive to make Rogers Centre an "outdoor" facility by having the roof open as often as possible. However, the comfort of our fans is a high priority and is always taken into consideration. In Toronto, particularly in June, July, and August high temperatures may result in Heat Warnings issued by the City. Unless fluids are appropriately replaced, heat related illness may occur. Fans with cardiac, respiratory or gastrointestinal problems are at higher risk for heat related illness. Heat related problems can usually be prevented by:

• Applying sunscreen 15-50 SPF
• Wearing a hat
• Wearing light, loose fitting clothes
• Drinking plenty of water or sports drinks
• Limiting alcohol consumption

If you become hot, sweaty, fatigued and thirsty, you should get out of the sun immediately and begin to replenish your fluids. If these symptoms continue or you develop dizziness or muscle cramps, you should visit one of our First Aid rooms for further evaluation and treatment.

Several drinking fountains are located on each level within the ballpark:

• 100-Level: near Sections 101, 115, 128, 143
• 200-Level: near Sections 207, 218, 230, 241
• 500-Level: near Sections 507, 516, 521, 531, 541

• Blue Jays tickets are delivered digitally and must be scanned in at the gate using a mobile device. Display your ticket at the gate through MLB Ballpark app, your Blue Jays Account Manager, or, if you purchased via ticketmaster.ca, the Ticketmaster app.
• To avoid any delay entering the ballpark, fans should proactively reset their password for MLB Ballpark app before arriving at the game. For the best experience, use the latest version of MLB Ballpark app when accessing your tickets and ensure you log out of all MLB applications and log back in with your updated password.
• We encourage you to review your account and ensure all tickets appear as expected within the app before you arrive at Rogers Centre. While reviewing your account, if you are unable to see or access your tickets in the app, please contact Ticketing Support at 416-341-1234.
• Once you have verified your MLB.com login email, your tickets will be viewable on the “Tickets” tab within the MLB Ballpark app.
• Rotating (live) barcodes are in effect. Screenshots and paper/PDF tickets will not be accepted for entry. Blue Jays mobile support staff will be available to assist fans as required at the gates.
• Visit bluejays.com/tickethelp for more information.

• Each fan must present their own personal digital game ticket; the ticket purchaser must transfer individual tickets to each guest in their group (exceptions: Outfield District Ticket, minors and those requiring accessible support).
• Blue Jays mobile support staff will be available to assist fans as required.
• To learn more about MLB Ballpark app including how to display and transfer mobile tickets, visit bluejays.com/tickethelp.

• The Toronto Blue Jays ticket terms and conditions are available here.

• Gates are open 90 minutes before the scheduled game time on weekdays and 2 hours on weekends. We kindly note that gate times are subject to change.
• Fans may enter at any open main gate, however the closest entrance to each fan’s seat will be recommended by the ticket app.

Dedicated Entrances:

• Outfield District: Most easily accessible through Gates 1, 2, 14 & 15
• TD Executive Suites: Gates 3 & 13
• Season Ticket Members: Gate 6A
• Eligible TD Credit Cardholders get Priority Line Access: Gate 6
  • To learn more and see if your TD Credit Card is eligible, visit td.com/bluejaysfanoffer
• Accessible Support Entrance: Gate 7
• TD Premium Entrance: near Gate 8
• TD Clubhouse: Gate 8
• Ticketmaster Lounge: Gate 9
• Group Entry: Gate 15

• Bags are discouraged and will be subject to a security search prior to entry.
• Only bags smaller than 16” x 16” x 8” are permitted into the ballpark.
• Note: Bag restrictions and prohibited items for concerts may be different than Blue Jays games. For Concert Information, visit here.

• Fans celebrating a birthday, or attending their first game can visit any Fan Services location and pick up a commemorative certificate on behalf of the Toronto Blue Jays.
• Celebrate your special occasion and support Jays Care Foundation! Fans can reserve a Birthday, Anniversary or Special Welcome greeting to be displayed on the videoboard during their selected Blue Jays home game by making a $150 donation to Jays Care. LEARN MORE
• The ballpark experience is often one of excitement and cheers! The volume within the ballpark may reach high decibels at certain points throughout an event due to the soundsystem, music, and cheer of the crowd. We recommend those who may be noise sensitive to bring ear protection with them to their event.
• An LED lighting system has been installed and is more energy efficient. At times, there may be rotating flashes or multi-coloured lights cascading throughout the ballpark.
• Visit the Outfield District during your trip to Rogers Centre. With differentiated experiences to fit the unique interests of Blue Jays fans through distinct themes, menu offerings, décor, and vantage points. Each neighbourhood will be available to all ticketed fans. To learn more about the Outfield District, click here.
• In Toronto, particularly in June, July, and August high temperatures may result in Heat Warnings issued by the City. Unless fluids are appropriately replaced, heat related illness may occur. To ensure you are arriving at the ballpark prepared to enjoy the game safely, we encourage fans to bring: sunscreen – 15-50 SP, a hat, sunglasses, a reusable water bottle – under 600ml, non-glass or metal materials. LEARN MORE
• Find your closest concourse amenities by viewing the wayfinding maps found here.

• Fans who have purchased standard tickets but require accessible seating will need to exchange their tickets prior to arriving at the ballpark. Please note that accessible seating is subject to availability and therefore exchange options may not be available in all price levels. Further, accessible seating tickets are subject to the same dynamic pricing changes as regular stadium seating. LEARN MORE
• Rogers Centre is proud to be a Sensory Inclusive Certified venue by KultureCity. Sensory Bags are available at any Fan Services, located on the 100 Level at Sections 123 and 141, on the 200 Level near Sections 212 and 236 and on the 500 Level near Sections 508 and 532. A Sensory Room can also be found at Section 212 behind the Fan Services. LEARN MORE
• 3 multipurpose washrooms (Section 142, 238, 538), and a universal washroom (Section 119) are available at Rogers Centre for guests who prefer a little extra room or privacy. The universal washroom includes a barrier-free toilet and sink, turning space to accommodate a wheeled mobility device, entrance with a power door, grab bars, emergency call system, and an adult size change table.
• Quiet Areas are located at 100L and 200L Gate 3 elevator lobby.
• Although fans with accessible needs may enter Rogers Centre through any open gate, our designated accessible entrance is Gate 7, located on the south side of the building, close to Bremner Boulevard. Fans requiring accessible support are encouraged to enter through Gate 7. LEARN MORE
• Rogers Centre does not offer the rental of wheelchairs during games/events, however, our Accessible Support Ushers are able to provide wheelchair escorts to those who require assistance to their seats. Fans requiring assistance or information regarding accessibility should contact our Fan Services Team by phone at 416-341-1000 or by email at fanfeedback@bluejays.com at least one (1) business day prior to their planned visit. CONTACT US

• At Rogers Centre, we strive to create moments for fans to cheer about. Please do not hesitate to connect with our staff – they are here to support your experience.
• Fan Services are located on the 100 Level near Sections 123 and 141, on the 200 Level near Sections 212 and 236 and on the 500 Level near Sections 508 and 532.
• If you’d prefer a more discrete method to contact our team, text Fan Assist with your issue/question and seat location (sec, row, seat) at 647-559-0060.
• For more information about Rogers Centre offerings and accommodations, see our Fan Information Guide.

• Rogers Centre is accepting cashless payment only throughout the ballpark.
• Reverse ATMs (cash input to receive pre-loaded cards) are available in the following areas:
  • 100-Level: Section 110 – Inside Jays Shop, Section 141
  • 200-Level: Section 212, Section 236
  • 500-Level: Section 508, Section 532

• Fans may bring outside food into the ballpark as long as the items are wrapped, bagged, or left inside a container to avoid spillage. Food containers must comply with bag policy (soft-sided and small enough to fit under the seat).
• Plastic bottles and/or cans holding 600ml or less of non-alcoholic beverages are permitted in Rogers Centre. Fans are strictly prohibited from bringing outside alcohol inside Rogers Centre. Glass or metal bottles are not permitted.
• Fans will be asked to remove tops from a bottle(s) or open can(s) prior to entry into the ballpark.
• Find foods to meet dietary needs. LEARN MORE
• Minimize time spent waiting in line by ordering food and beverage ahead of time right from your phone. Order from anywhere in the ballpark for pick up at one of 6 concession locations. LEARN MORE
• All TD Credit Cardholders will get 10% back as a statement credit^† on eligible food and drink purchases at Rogers Centre during 2025 Blue Jays regular season home games.
  • ^†Available during 2025 Blue Jays™ regular season home games only at Rogers Centre™. Conditions and exclusions apply. Reimbursed as a statement credit.
  • For full terms and conditions and to learn more, visit td.com/bluejaysfanoffer
• Check out all of the Food Options available in the ballpark.

• Check out the latest gear at Jays Shop at Gate 1 and Gate 5 (Section 110) along with additional kiosks throughout the ballpark. For more information, visit here.
• Located at Section 146, Blue Jays Authentics offers one-of-a-kind authenticated Toronto Blue Jays merchandise directly from the field. Items are certified under Major League Baseball’s Authentication Program. LEARN MORE