Q: With Kids Cheer Free, do children still need a ticket?
A. YES! All fans age 2 and older require a ticket to attend Rays games at Steinbrenner Field. Kids Cheer Free - Child tickets can be obtained when purchasing full priced Kids Cheer Free - Adult tickets using the link above.
Q: How do I purchase Kids Cheer Free ticket(s)?
A. You must purchase your tickets online by using the special offer link above. Follow the steps below to purchase and redeem your complimentary ticket(s):
- Select the game you would like to attend.
- Choose your seats by using the Section or Seat Map option.
- Select/Edit the correct ticket type for your tickets to indicate a Kids Cheer Free - Adult or Kids Cheer Free - Child ticket. (The Kids Cheer Free - Adult ticket is a full priced ticket. The Kids Cheer Free - Child ticket is a complimentary ticket that must be used by a child aged 14 or under.)
- After you have your desired tickets correctly priced, “Continue” with the checkout process.
Q: I already have tickets that I did not purchase directly from the Rays. Can I get free tickets next to my current seats for my kids?
A. Unfortunately not. "Adult" and Kids Cheer Free tickets must be purchased/redeemed in the same transaction through the link above.
Q: Is my child still eligible to receive a giveaway item (if applicable on that specific game)?
A: Yes, your Kids Cheer Free - Child ticket is eligible for all promotions that they would otherwise receive with a paid ticket.
Q: Are Kids Cheer Free tickets available for group purchases?
A: Transactions are capped at nine (9) tickets per order. However, multiple families can purchase tickets in the same section/area. Please keep in mind, Kids Cheer Free - Child tickets can only be used by children aged 14 and under. When purchasing larger quantities of tickets, be sure to have an accurate count of adults and children.
Q: I purchased Kids Cheer Free tickets, but cannot view the barcodes on my tickets in the MLB Ballpark app?
A: Barcodes will be visible for Kids Cheer Free - Child tickets in the MLB Ballpark app approximately two hours prior to scheduled first pitch.